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Have You Outgrown Your POS System? Signs It’s Time To Upgrade 

 December 29, 2020

Has your point of sale (POS) system been affecting your business’s productivity or efficiency?

Have you been wondering if it might be time to upgrade your system?

Whether you are just getting started or your business has been running for years, the POS system is a vital key in processing sales, maintaining inventory, and ensuring each customer interaction is positive.

With outdated or improperly functioning equipment, there is more room for error and an increased need for time-consuming processes. Needing to update a POS system is common as technology advances. Just this year, nearly 41% of retailers in the U.S. need a system update or replacement.

With Securis Systems' managed IT services, your daily functions will be completed with simplicity and ease.

Let’s explore the signs your POS system may need to be updated.

The System Is Slow or Difficult to Use

It can be extremely challenging to try and complete a transaction only to have your system freeze, lag, or need to be rebooted.

When payments fail to go through or customers have to wait while your system has issues, it can cause them to lose faith in the efficiency and security of their personal information.

Whether you own a restaurant, retail store, or hospitality establishment, maintaining a good customer relationship is important. If your system is causing more bad than good, it may be time to upgrade your system to avoid further IT problems.

Limited Payment Options

It’s important to offer multiple payment options for your customers so you can be sure you are providing them with prompt and convenient service.

If your system lacks modern payment method options such as Apple Pay or Google Pay, you may be losing out on reaching a larger customer base.

Updating your system and managed IT service provider to one like Securis Systems guarantees your daily functions and customer transactions will be processed quickly and securely.

You won’t have to worry about splitting a parties bill or multiple forms of payment again with a new restaurant POS system.

Lack of Support and Customer Service

Though technology continues to advance and become more efficient each year, it’s necessary to have a solid support system for any issues that arise.

The last thing you want on a busy day is to run into IT network problems or need immediate customer assistance, only to be left on hold for hours.

It’s important to research providers before installation so you can ensure your managed IT services and customer support will be available to easy to reach at any time of day.

Securis Systems ensures you can work worry-free, thanks to the help desk that is available 24/7.

If you notice any of these signs with your POS system, it may be time for an update. Investing in a new system can seem intimidating but the efficiency and ease of performance they provide can help you save money over time.

It is a simple way to help simplify functions for staff and create a pleasant experience for guests. 

For a reliable and consistent local managed IT services provider, reach out to Securis Systems today.

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