Securis can upgrade your traditional, POS system to a smooth, single-party, start-to-finish POS with a Heartland POS System. POS systems like Aloha, Micros, Positouch have their strengths certainlh, but they struggle to keep up with the warp speed technology changes in the industry.
To be a contender, it’s vital to offer perks like mobile ordering, delivery, and customer loyalty programs. While there are heaps of apps and third-party options for those services, you need to be on the cloud to seamlessly integrate them with your POS, unless you have the capability to develop and add your own system into your website–which is also a legit option, considering that 78% of delivery orders go directly through restaurants.
In either case, most POS systems just can’t handle it with the agility that an updated POS system can. And it might be costing you.
Consider the numbers.
Twenty-two percent of consumers say that ordering food for carryout or delivery is more a part of their routine than it was two years ago.
A recent survey (National Restaurant Association and Technomic Inc) showed in-store ordering kiosks as the largest customer order technology utilized in the past year, with over 65% of the people surveyed indicating that they’re more likely to go to a restaurant if kiosks are an option.
Do customers always prefer a kiosk to a person?
Not necessarily. But in the world of fast-casual, “fast” is the keyword. Increased ordering stations equal decreased waits, and if you want to build a loyal customer base, you get them in and out quickly enough that they’re not late returning from their lunch hour.
If you choose to use third-party delivery services, you can increase your reach and grow your customer base, getting discovered by people who may otherwise not be familiar with your restaurant
And smooth-like-butter delivery isn’t the only perk of utilizing cutting-edge technology in your establishment. Customer loyalty programs, which are a breeze to manage with the right technology, can increase your revenue 25-95% with even just a 5% increase in customer retention. You just can’t afford to miss out on that kind of growth all because of an outdated or nonexistent POS system.
If that doesn’t get your attention, maybe this will.